Helping private practices thrive
Keep individual, couple, family, and group therapy connected across participants, appointments, attendance, documentation, communication, billing, payments, and follow-up.
Not ready to switch? Run a free practice website reviewFree for 30 days with up to 10 active clients, no credit card required. Professional is $39/month.
Appointment context, session preparation, source material, and note work stay close together.
Artwork: Rachel Kaye
Prepare, meet, document, follow up
PracticeRunner is designed for the way therapy is really practiced, without asking therapists to surrender control of their clinical workflow, client information, or business model to a large platform.
Free practice website review
Review your website's clarity, local visibility, trust signals, and contact or booking paths. No email is required to start. See your scores and one-hour plan, then choose whether to receive the complete PDF and subscribe to occasional emails about practice management and PracticeRunner updates.
Prepare, review case context, work with appointment materials, document, and track follow-up around the session itself.
2Prepare with Session Brief, draft or revise notes, and work from transcripts or other source material. The therapist initiates each enabled tool and reviews every draft.
3Keep couples, families, and therapy groups connected across participants, attendance, notes, portal access, communication, and billing, while giving consultation and workshop cases language that fits their work.
4Keep costs clearer with straightforward plans, lightweight AI writing and preparation tools included, and lower-cost bank transfers when they fit your billing approach.
Especially useful for
PracticeRunner keeps the daily practice-management workflow familiar while adapting the case structure, language, responsibilities, and documentation to the work being done.
Relationship cases
Keep the relationship or group connected across participants, attendance, documentation, portal access, communication, billing, and payments.
Explore workflows for couples, families, and groupsProfessional services
Schedule, document, invoice, accept portal payments, and communicate securely without presenting consultation clients or workshop participants as psychotherapy clients.
Explore professional-service workflowsSmall clinical teams
Coordinate clinicians, associates, supervisors, and administrative staff across mixed case types, flexible billing, note review, and practice-wide reporting.
Explore small group-practice workflowsSession Workspace
The Session Workspace is an appointment-specific page for preparation, relevant case context, appointment materials, source material, optional recording or transcription when enabled, documentation, and follow-up visibility. Billing and payments remain part of the broader PracticeRunner system rather than actions completed from the workspace.
Record appointment audio or upload audio or video for transcription when the practice enables those tools and consent has been confirmed.
Review source material and work with editable draft notes before saving or signing documentation.
Optional AI Assistant
AI Assistant brings together Session Brief, recording and transcription, drafting from source material, and note revision. Writing and appointment-preparation tools are included with editable plans. Recording and transcription are included during PracticeRunner's early stage, with no separate transcription charge today. PracticeRunner will explain any future allowance or charge before it applies. Every tool is disabled by default, and therapists review the resulting material before it becomes clinical documentation.
Audio and video are deleted after transcription. PracticeRunner does not keep them as session recordings.
Client information is not used to improve AI for other practices or to build shared AI models.
AI Assistant starts disabled. The practice chooses which features to enable and can turn them off at the practice level. The therapist decides when to use an enabled feature and reviews every draft.
When enabled, processing runs under PracticeRunner's HIPAA and BAA safeguards. You decide whether to retain or discard the resulting transcript. PracticeRunner may offer optional practice-specific AI personalization in the future. Any such feature would remain isolated to the practice and under its control.
Relationships are part of the work
A case remains the organizing structure over time, not just for one appointment. Families and therapy groups keep their participants and shared history together. Consultation clients, consultation groups, and workshop groups get the full scheduling, workspace, portal, communication, and billing experience without being treated as psychotherapy clients.
Participants, shared case context, and billing responsibility remain connected as the work changes over time.
Fair practice economics
PracticeRunner is for therapists who want capable software and expect the economics to make sense. Plans stay straightforward, useful capabilities are included within the product, and lower-cost payment methods are priced according to their lower processing cost.
Open by design
Your calendar, video service, source material, and records should not become reasons you are trapped inside one company's ecosystem. PracticeRunner gives you practical ways to work with tools you already use, bring information in, and take your records with you.
Moving from SimplePractice
Upload your SimplePractice export directly in PracticeRunner. The guided importer brings over supported client information, notes, billing documents, forms, and historical records, then keeps the result reviewable before you rely on it.
The same import process helped move the founder's own clinical practice.
Because SimplePractice does not export calendar data, the importer reconstructs historical appointments from dated records when possible. You set up the current and future recurring schedule you want to use going forward.
Complete practice management
The Session Workspace sits inside a broader practice-management system for scheduling, documentation, billing, forms, secure communication, and case-aware workflows. Most therapists did not enter the field to spend their day managing payment rules, scheduling systems, software add-ons, and administrative follow-up, so PracticeRunner brings integrated Stripe payments, lower-cost bank transfers, configurable payment-method discounts, Google Calendar sync, and clinician-controlled AI assistance into one connected system.
Start with today's sessions, then review the practice items that need attention first.
Move into the full task list when you need filters, workflow detail, or a broader follow-up view.
Appointments, ongoing series kept scheduled ahead when enabled, availability, appointment requests, rebooking, rescheduling, cancellation requests, calendar feeds, and Google Calendar sync.
Learn more about scheduling and calendarAppointment notes, consultation notes, source material, attachments, transcript-based drafts, note revision tools, and clinician review before saving or signing.
Learn more about notes and documentationInvoices, statements, superbills, reviewed CMS-1500 claim PDFs, online card payments, portal Apple Pay and Google Pay when eligible, pay-by-phone handoff, lower-cost bank transfers, AutoPay, and outside payment tracking.
Learn more about billing and paymentsPractice forms, intake documents, client submissions, document review, and payment-method collection during intake when configured.
Learn more about forms and intakePortal access for appointments, billing, forms, secure links, passkeys, and portal-backed client messages.
Learn more about client portal and messagingIndividuals, couples, families, therapy groups, consultation clients, consultation groups, and workshop groups can each have a case with the workflow and language appropriate to the work.
Learn more about cases and group practiceChoice and compatibility
Clinician-centered by design
PracticeRunner was founded by Bruce Hearn, a practicing therapist and software engineer. It is shaped by clinical experience and by the practical routines therapists handle every week: sessions, documentation, billing, client communication, forms, supervision, and follow-up.
Security and privacy
PracticeRunner is designed for therapy practices and includes security and privacy safeguards for clinical, billing, portal, and communication workflows.
Book a demo
PracticeRunner is available now. Get hands-on onboarding, direct founder support, and an opportunity to share feedback as the product continues to develop.
