Designed around how therapy is actually practiced
How PracticeRunner supports the work around the work
PracticeRunner connects scheduling, client communication, documentation, supervision, billing, payments, intake, and client follow-up so private-practice administration feels less fragmented.
Clearer client communication
Less administrative follow-up
Support for cases and relationships
Cases keep the workflow close to the real relationship
PracticeRunner can support individual clients, couples, families, therapy groups, individual consultation, consultation groups, and workshop groups without forcing every workflow into a single-person model.
Scheduling, communication, documentation, billing, and payment responsibilities can stay connected to the people and services involved.
Billing can match the way the practice works
Pay-per-session
Bill for each appointment on a daily, weekly, or monthly schedule. Choose auto-pay, auto-invoicing, or manual collection based on how your practice works.
Pre-billed payments
Charge ahead of time on a daily, weekly, or monthly schedule to make income steadier and reduce missed payments. Introduce pre-billing gradually where it makes sense.
Recurring billing
Use recurring monthly billing when it fits your practice policy, while keeping client communication clear and transparent.
Real practice scenarios
A couple, a billing contact, and one connected workflow
A therapist can schedule and document the couple relationship while keeping participant details, portal access, and billing responsibility clear.
Consultation services without therapy workflows
A provider can schedule, invoice, message, and document individual or group consultation work with consultation clients while keeping diagnosis, treatment-plan, insurance-claim, and superbill workflows out of the default consultation path.
Friday invoicing for session-based billing
A therapist bills per session, wants appointments tracked normally during the week, and wants invoices sent automatically every Friday so payment follow-up stays consistent without extra admin time.
Associate notes routed to the right supervisor
An associate signs a progress note, and PracticeRunner routes the review task to the supervising clinician. Group practices can use provider-level defaults, case/client-level supervision, and appointment-level overrides when coverage changes for a specific session.
A session workspace for telehealth, source material, and notes
A clinician can open one appointment workspace to join telehealth, record audio or upload audio or video when consent and practice settings allow, review transcripts, run OCR text extraction on source material, and draft a progress note, consultation note, or group note before signing.
Platform areas
The product is built to keep practical daily work connected without making the therapist rebuild the practice around the software.
- Scheduling, calendar feeds, shared busy times, and Google Calendar sync
- Session Workspace for telehealth, source material, and notes
- Record audio or upload audio or video, transcripts, OCR text extraction, and note drafting when enabled
- Clinician-controlled note drafting tools that are off by default
- Associate supervision and note review
- Client portal, passkeys, and Conversations
- Billing and invoicing
- Insurance support